Privacy Policy

Effective Date: August 19, 2025

Claymates Co. values your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://claymatesco.com (the "Site").

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our Site, we may collect:

Name
Billing and shipping addresses
Payment information (processed securely by third-party providers such as Stripe, PayPal, or Shopify Payments)
Email address
Phone number (if provided)

Non-Personal Information

We also collect information automatically when you browse the Site, such as:

IP address
Browser type and device information
Pages viewed and time spent on the Site
Cookies and tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payment.
Communicate with you regarding your purchase or inquiries.
Send promotional offers or newsletters (if you opt in).
Improve and optimize our Site and customer experience.
Prevent fraudulent transactions and maintain security.

Sharing Your Information

We may share your personal information with trusted third parties, including:

Service providers (such as payment processors, shipping companies, and website hosting platforms).
Analytics providers (such as Google Analytics) to help us understand how our customers use the Site.
Legal authorities when required to comply with applicable laws or to protect our rights.

We never sell or rent your personal information.

Cookies & Tracking

Our Site uses cookies and similar technologies to:

Keep your shopping cart active.
Understand traffic and usage patterns.
Provide targeted advertising (if applicable).

You may disable cookies through your browser settings, but some features may not work properly.

Your Rights

GDPR (European Customers)

If you are located in the European Economic Area (EEA):

You have the right to access, correct, or delete your personal data.
You may object to processing or request data portability.

CCPA (California Residents)

If you are a California resident:

You have the right to request details about the personal information we collect and how it is used.
You may request deletion of your data.
You have the right to opt out of the sale of your personal information (though we do not sell personal data).

To exercise these rights, contact us at [Insert Contact Email].

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or for business purposes.

Security

We take reasonable precautions to protect your personal information, but no transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices. The updated version will be posted on this page with a revised "Effective Date."