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Terms & Conditions

Effective Date: August 19, 2025

Welcome to https://claymatesco.com. By accessing or using our Site, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • Claymates Co. provides handmade products for sale through this Site.

  • By purchasing from us, you agree to these Terms and our Privacy Policy and Shipping Policy.

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian permission to place an order.

  • You agree to provide accurate and complete information when making a purchase.

3. Handmade Products

  • Each item is handcrafted and may have slight variations in color, shape, or texture. These differences are part of the uniqueness of handmade goods and are not considered defects.

  • Product descriptions and photos on the Site are provided as accurately as possible, but we cannot guarantee exact matches.

4. Orders & Payment

  • All prices are listed in USD and are subject to change without notice.

  • Payments must be completed at checkout via approved payment methods (e.g., credit card, PayPal, etc.).

  • We reserve the right to refuse or cancel an order in cases of suspected fraud, pricing errors, or other issues.

5. Shipping & Delivery

  • Please review our Shipping Policy for details.

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other factors outside our control.

6. Returns & Exchanges

  • Because our products are handmade, we cannot always accept returns or exchanges.

  • If your item arrives damaged or defective, please contact us at claymatesco@gmail.com within 14 days of delivery, and we will do our best to resolve the issue.

  • Please review our Returns & Exchanges Policy for full details.

7. Intellectual Property

  • All content on this Site, including images, text, logos, and designs, is the property of Claymates Co. and may not be copied, reproduced, or distributed without our permission.

8. Limitation of Liability

  • Claymates Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.

  • Our maximum liability for any claim relating to a purchase is limited to the amount you paid for the product.

9. Governing Law

  • These Terms are governed by the laws of the United States of America without regard to conflict of law principles.

  • Any disputes will be resolved in the courts of [Insert Jurisdiction].

10. Contact Us

If you have any questions about these Terms, please contact us at:
Email: claymatesco@gmail.com

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